At Softchoice, we ensure that your organization is provided with the most secure and respectful online shopping experience possible, while also tailoring our services to meet your unique needs.

Privacy Guarantee
Softchoice is committed to safeguarding your online privacy. When you are on our site, we will collect some personal information to improve and personalize your service. This information will be shared with Softchoice alone, unless specifically stated otherwise.

Softchoice does not sell or rent user information.

Personally identifiable information
Some personal information is gathered when you register with Softchoice. During our account setup process, Softchoice asks for your name, e-mail address, zip code, etc. The more information you can provide, the better we are able to customize your experience.

Cookies and how Softchoice uses them
Cookies are unique ID numbers issued by web servers. They are stored on your computer’s hard drive and are referenced by your browser when you visit our site. The Softchoice Web site requires that you accept cookies. Additionally, we also set a cookie for HitBox Enterprises which is used for web traffic analysis. Disabling cookies may limit our ability to provide you with a quality and contextual user experience.

How Softchoice uses your information
Softchoice’s primary goal in collecting personal information is to provide users with a customized experience. We do not disclose any specific user data to prospective advertisers. Softchoice may disclose your identifying information if under special circumstances the law requires it.

Softchoice Business Partners and Suppliers
Softchoice may disclose your purchase information to business partners. Most software publishers require us to provide them with reports on products purchased and by whom. We are contractually obliged to provide this information and you should assume this to be the case for all products sold by Softchoice.

Softchoice may transfer personal information to trusted third parties for processing and storage purposes. Such personal information may be transferred across provincial and national borders, in which case, the information may become subject to the legislation of the jurisdiction to which it has been transferred. Softchoice only transfers personal information to third parties who keep confidential and secure the information we send them for purposes of performing their functions for Softchoice.

Email and Customer Contacts
Softchoice may periodically send you email regarding our products and services. In addition, if you have indicated upon registration that you are interested in receiving offers or information from Softchoice and/or our partners, we may occasionally send you direct mail about products and services that may be of interest to you. Only Softchoice will send you these direct mailings.

Softchoice’s policy on allowing you to update, correct, or delete your personally identifiable information You may edit any identifying information in our systems simply by calling us at 1 800 268-7638. We want to ensure that our service levels are not affected by incomplete or inaccurate information. Your Softchoice access can be deleted or deactivated, but doing so will result in an inability to access any further information on your account.

In order to comply with all federal, regional and municipal laws, we are required to keep records on all sales transactions for a specified number of years. Consequently, these records cannot be deleted until such time that it is lawful to do so.