Enterprise-Class Social Media Management and Engagement.
Over 5 million users and many thousands of businesses worldwide use HootSuite to manage and control their social media interactions. HootSuite makes social media easy for users with the security features that IT demands.
HootSuite customers securely manage multiple social networks from both desktop and mobile including Twitter, Facebook, Google+, LinkedIn and more in order to:
HootSuite Enterprise enables your business to be social. A simple user interface combined with IT-friendly features make HootSuite the world-leading social media solution for the enterprise.
Deliver customer service via social networks to reduce costs and increase satisfaction. The real-time nature of social media engagement results in higher customer satisfaction rates, and the elimination of potential public relations crises.
Many service organizations use HootSuite to communicate with their customers and users during crises such as natural disasters, service outages, and other scenarios when there’s an immediate need to communicate information to your audience.
HootSuite provides marketing managers with a robust set of tools to easily manage multiple social network accounts, to publish content across multiple accounts, to understand what customers and users are saying about products and brands, and to measure the impact of social media communications.
HootSuite’s system of engagement ensures that the right employees receive the right information at the right time, eliminating the need to communicate social media tasks via email or phone, and ensuring the quickest response time for social media engagements.
HootSuite enables IT managers or marketing managers to centrally control access to corporate social media assets. Permissions can be set up at user or team level in order to prevent unauthorized access and unapproved posting to corporate social media accounts. Numerous security controls prevent the risk of the wrong message being posted by the wrong person, potentially putting the organization at legal or PR risk.
If you’d like to learn more about how HootSuite can benefit your company, contact us.