Business’s dependency on technology is more significant than ever, and the management of that technology is getting more complex. In most IT groups, 70-80% of resources are spent just keeping things working, while only 20-30% of IT efforts are spent on innovation and development.

Softchoice Keystone Services helps to bring clarity to the complexities of technology by providing “always-on” day-to-day management and support for your IT staff.

Our established Keystone Support Technical Center enables you to refocus on the high value activities and projects in the organization. No one wants their SaaS application to stop working, but when it does, we provide a single number to call, with live 24/7/365 support.

Softchoice partners with our Keystone clients to deliver the following outcomes:

  • Actionable insight to protect the user experience
  • Support for technology, people and business
  • Long-term operational simplicity

Keystone Services Portfolio

Softchoice’s Keystone Services are offered in three packages including:

  • Keystone Essential Services (incident management and configuration mentorship)
  • Keystone Monitor Services (availability and performance monitoring)
  • Keystone Complete Services (includes Essential, Monitor Services plus full operational and change management)

 

For more information about Softchoice’s Keystone Services, please contact ServicesSpecialists@softchoice.com

Why our clients choose Softchoice Cloud

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